Objective
Learn about Fallback Condition.
Applies To
- Jumper
- Bot Builder
Procedure
A Fallback Condition is referred to as an Else condition in a flow, it is applied for the case where the user sends any unexpected text in the flow, then the Fallback Condition is set to proceed with further steps for user journey.
A default step is assigned to a fallback condition for all created message templates with added condition. You can select & assign a different step(message) for a Fallback condition.
Step 1: To change the Fallback condition click on Click here to change the Go to step option.
Step 2: Now Select the step you want to set as the fallback condition and click on save
Articles in this section
- How to Send Personalised Media Messages Using Message Variables in the Bot Builder
- Create Subscribe, Unsubscribe and Re-Subscribe Bots for WhatsApp
- Bot Builder - How to view & extract Bot data ?
- Bot Builder - Custom Payload as a bot trigger
- Bot Builder - Organizing your Bots by creating Folders
- Bot Builder - How to Set a Bot on Autostart?
- Bot Builder - Settings overview
- Bot Builder - How to Test your Bot
- Bot Builder - How To End your Bot
- Bot Builder - Rules (Conditions & Operations)