Objective

• The objective of the application is to make winning new customers easy, since you're always there to respond.
• The mobile app offers agents the option to use Live chat of Jumper.ai to offer immediate support, product recommendations or information via handy chat window with the possibility of creating orders.

How to download the mobile application

Application can be downloaded using below ways:

• Google Play Store
• IOS

Android Google Play link -  https://play.google.com/store/apps/details?id=com.vonage.jumper.ai

iOS App Store Link -   https://apps.apple.com/in/app/jumper-assist/id6443920021

Enabled Components:

• Live Chat
• Add Private Note
• Attachments
• Assign Agents
• Customer Info, Tags, Custom Data
• Show Chat Status
• Real Time Notification with Grouping
• Follow up / Reminder

• Chat Filter
• Search By Name , Order ID 
• Assigned To
• Chat Status
• Channels

• Actions
• Share Product
• Create Order
• Share Bot Flow
• Check Out Link Generator
• Message Shortcuts

• Personal Settings
• Personal Link
• Change Password
• Upload Profile Picture
• Logout