Question
If my application server goes down, will the callback events be retried?
Applies To
- Vonage Video API
- Session Monitoring
Answer
We will retry 4 times for each event that we fail to deliver to the application server. If the platform detects 50 delivery failures within a 30 minutes time frame, the event forwarding will be disabled. A notification email is sent to the customer. To re-enable event forwarding, the callback URL must be configured again via the Vonage Video API account Portal.
Additional Information
To configure session monitoring, please refer to our article How to configure the Session Monitoring Callbacks
Articles in this section
- Identifying the source of events in Vonage Video Session Monitoring
- How to Configure Session Monitoring Callbacks
- What is Session Monitoring?
- What can callback events be used for?
- Is Session monitoring real-time?
- Do you guarantee the callback event delivery?
- What happens to the callback events if my application server goes down?
- How can I test that the Callback URL is working?