Mexico SMS Features and Restrictions
Country Summary
Country Name | Mexico |
ISO | MX |
Country Code | 52 |
Region | North America |
MCC (Mobile country code) | 334 |
Sender ID Guidelines
Alphanumeric Sender ID |
Alpha sender ID is supported through a shortcode via pre-registration*. If an SMS is sent with a non-registered sender ID, the SMS will be delivered with a random local virtual number or shortcode.
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Numeric Sender ID |
Numeric sender IDs are not supported unless offered by Vonage's Numbers.
A local virtual number (LVN) service works for inbound/MO traffic. A dedicated LVN is assigned to an account to receive inbound traffic, and this service is available for all carriers in Mexico. For outbound/MT traffic, messages will be delivered with a pool of LVNs randomly rotating to ensure delivery. Customers must indicate the LVN in the MT message that the end user must reply to make 2-way flow feasible. Any other numeric sender IDs will be overwritten to ensure delivery. |
Generic Sender ID | Generic sender IDs such as INFO, SMS, NOTICE etc are prohibited. |
*To initiate the Sender ID registration process, please check Global Sender ID Portal or contact your account manager or support
Use-Case & Content Guidelines
Marketing Traffic |
Before sending any marketing traffic, opt-in consent is required from handset users. Marketing messages are allowed with the exceptions of adult, alcohol-related, and political content. The carrier will raise a spam complaint if they see a burst of messages with the same content, even for legitimate use case such as a notification. To avoid this it is recommended that you personalize the SMS where possible and avoid sending in batches. |
Additional Information
P2P traffic is prohibited.
No political, religious, unsolicited promotion, or gambling content.
There are no additional content restrictions beyond those in our Acceptable Use Policy.
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