What does Size "Not Available" mean in Archive Inspector? What does Size "Not Available" mean in Archive Inspector?

What does Size "Not Available" mean in Archive Inspector?

Vonage API Support

Question

When using the Archive Inspector tool, you might sometimes see archives that have a size marked "Not Available" with a status that says "Uploaded".  What does this mean?

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Applies To

  • Video API
  • Archive Inspector

Answer

No media is written to the file when the size is marked as "Not Available". This can happen if streaming was not started, a user left as soon as the archive was started, or there was a network error that caused a failure.  These files typically have 0 bytes so recovering any media in the archive is not possible.