10DLC - FAQ - Brand unable to create specific campaign use cases

Quick access:

• I can only register "Low Volume Mixed" campaigns
• I can only register a single "Sole Proprietor" campaign

I can only register "Low Volume Mixed" campaigns

Verified 10DLC brands can only register "Low Volume Mixed" campaigns. In order to register other campaign use cases, you need to request an external vetting for your brand. This will result in a vetting score being applied to your brand, unlocking most campaign use-cases, as well as ensuring that your campaigns are allocated the best throughput possible for your brand. For more details on this issue, please read our brand verification requirements.

I can only register a single "Sole Proprietor" campaign

Sole Proprietor brands are restricted to a single "sole proprietor" campaign. This is a restriction enforced by The Campaign Registry (TCR). Additional limitations apply to sole proprietor brands and campaigns. If you would like to register additional campaigns or different campaign use cases, you will need to register a new brand using one of the other entity / organization types. For more details on sole proprietor restrictions, please read this article.

Back to FAQ