Question
What issues are most commonly seen when using the Vonage Video Windows SDK?
Applies To
- Video API
- Windows SDK
Answer
Windows Application Runs on Development PC but Not on Test PC
Ensure that the Visual C++ Redistributable for Visual Studio 2015 is installed on the test PC. We recommend installing both the x86 version and the x64 version on the machine. When using an installer, add both the the x86 version and the x64 version as installer packages.
Media Foundation DLLs Not Available on All Windows Versions
Information on this is available in this Reddit thread.
USB Camera Not Detected or Not Functioning
We use a blacklist of USB cameras from Google Chrome. If the USB camera is on that list then it will be filtered out by the SDK.
Articles in this section
- What is the Vonage Video Windows SDK?
- What Windows versions are supported with the Vonage Video SDK?
- What Windows devices does the Vonage Video SDK support?
- Does Vonage Video API support Windows Phone?
- What .NET version is supported with the Vonage Video API?
- Does Vonage Video API support Universal Windows Platform (UWP)?
- Does the Vonage Video Windows SDK support 64-bit applications?
- Is there a C API available for the Vonage Windows SDK?
- Does Vonage Video API support USB cameras?
- What issues are commonly seen when using the Windows SDK?