10 DLC Non-Compliance Fines
As part of the requirements from carriers, fines are being enforced for non-compliance. The impact of non-compliance could lead to significant fines and loss of service. Vonage will endeavour to contact users before enforcing fines and suspending services.
Note: Fines are per incident (ie. per message). A single account can incur multiple fines.
Non-Compliance Description | Enforcement Deadline | T-Mobile Fine (Per Incident) |
Content Violation For each of the third and any subsequent notification of a Content Violation involving the same Content Provider. Sending Messages that:
|
Oct. 1st, 2021 | $10,000 |
Shared Short Code A single Short Code that is utilised for the delivery of messages through a short code to or from multiple content providers specifically applies to reseller model use of Vonage. |
TBD | $10,000 |
Program Evasion
|
Oct. 1st, 2021 | $1,000 |
Grey Route Non-Compliance fee If P2P routes are used to send A2P traffic |
TBD | $10 per message |
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