Question
What are the requirements for launching a Rich Communication Services (RCS) Agent in United States ?
Applies To
- Rich Communication Services
- Messaging
Answer
The Vonage Team will assist you throughout the RCS onboarding process, however we’ve compiled the information below so that you know what to expect during the United States RCS onboarding journey.
Required Documents
- Customer Questionnaire: Vonage will reach out to you when this document is required.
- Proof of Ownership Letter: Vonage will reach out to you when this document is required
Requirements
- Image requirements:
- Logo size must be 224x224 px @ 300 ppi, jpg or png format
- Banner size must be 1440x448 px @ 300 ppi, jpg or png format
- Display details: Vonage will ask that you confirm the display details are correct, please note that once you confirm that the display details are correct and the process progresses we are not able to make changes. The display details include:
- Logo image
- Banner/hero image
- Agent color
- Brand agent display name
- Agent description
- Display phone number & label
- Brand website
- Display email & label
- Privacy policy URL
- Brand terms of service URL
Important note regarding T-Mobile & AT&T:
- T-Mobile & AT&T are currently prioritizing Fortune 1000 companies for their RCS beta launch. While requests from other organizations are considered on a case-by-case basis, approval is not guaranteed. To support your brand's consideration, please provide any additional details you deem relevant for review.
This information could include:
Your Brand's Overview: A concise description of your company and its core operations.
Proposed RCS Use Cases: How your organization intends to leverage RCS messaging to enhance customer engagement or operational efficiency.
Strategic Alignment: Why your brand represents an advantageous partnership for this beta program, perhaps highlighting innovative approaches or unique market positioning.
Related to: