Can I port my existing phone number to Vonage API?
Vonage API supports porting for North America (NAM), and some countries in LATAM, EMEA, and APAC regions.
NAM Porting
How Do I Submit My Porting Request For North American Numbers To Vonage API?
How Do I Submit A Porting Request For US Toll Free Numbers?
The LOA file templates for NAM local and toll free porting can be found at the bottom of this page
LATAM, EMEA, and APAC Porting
Porting outside of NAM can be more complex, as there are additional factors to be considered. These include compatible porting agreements to be in place between the losing and gaining carriers, and feature support being available on the gaining provider.
Porting is currently available for the countries and number types provided in the below table, but all need to be approved on a case by case basis.
The following would be considered by Vonage LNP when checking the portability:
- Is a porting agreement in place between the losing and gaining carrier?
- Can the gaining carrier support the same number type and features that you have today?
- Can the regulatory requirements be adhered to?
- Are there any service restrictions in place?
- Are the numbers part of a wider, fixed range?
If the above conditions are met, and you would like to move forward with porting your LATAM, EMEA, or APAC numbers to Vonage, contact your account manager or api.sales@vonage.com to discuss pricing, scope out the portability of your numbers and present the associated costs.
|
Country |
Features |
Number Type |
Porting Available |
Comments |
|
Australia |
Voice |
Toll Free |
Yes |
|
|
Australia |
Voice |
Landline |
Yes |
Expected lead time to port can exceed 90 business days |
|
Australia |
SMS, Voice |
Mobile |
Yes |
|
|
Austria |
Voice |
Landline |
Yes |
|
|
Belgium |
Voice |
Landline |
Yes |
|
|
Belgium |
Voice |
Toll Free |
Yes |
|
|
Belgium |
Voice |
Landline |
Yes |
|
|
Brazil |
Voice |
Landline |
Yes |
|
|
Brazil |
Voice |
Toll Free |
Yes |
|
|
Bulgaria |
Voice |
Landline |
Yes |
|
|
Cambodia |
Voice |
Landline |
Yes |
|
|
Chile |
Voice |
Landline |
Yes |
|
|
Czech Republic |
Voice |
Landline |
Yes |
|
|
Denmark |
Voice |
Landline |
Yes |
|
|
Finland |
Voice |
Landline |
Yes |
|
|
France |
Voice |
Landline |
Yes |
|
|
France |
Voice |
Toll Free |
Yes |
|
|
Germany |
Voice |
Landline |
Yes |
|
|
Germany |
Voice |
Toll Free |
Yes |
|
|
Greece |
Voice |
Landline |
Yes |
|
|
Hong Kong |
SMS, Voice |
Mobile |
Yes |
|
|
Hong Kong |
Voice |
Landline |
Yes |
|
|
Hong Kong |
Voice |
Toll Free |
Yes |
|
|
Hungary |
Voice |
Landline |
Yes |
|
|
Ireland |
Voice |
Landline |
Yes |
|
|
Ireland |
Voice |
Toll Free |
Yes |
|
|
Israel |
SMS |
Mobile |
Yes |
|
|
Italy |
Voice |
Landline |
Yes |
|
|
Japan |
Voice |
Toll Free |
Yes |
|
|
Japan - 03 number to business users only |
Voice |
Landline |
Yes |
|
|
Mexico |
Voice |
Landline |
Yes |
|
|
Netherlands |
SMS, Voice |
Mobile |
Yes |
|
|
Netherlands |
Voice |
Landline |
Yes |
|
|
Netherlands |
Voice |
Toll Free |
Yes |
|
|
New Zealand |
Voice |
Landline |
Yes |
|
|
New Zealand |
Voice |
Toll Free |
Yes |
|
|
Norway |
Voice |
Landline |
Yes |
|
|
Norway |
Voice |
Toll Free |
Yes |
|
|
Poland |
Voice |
Landline |
Yes |
|
|
Portugal |
Voice |
Landline |
Yes |
|
|
Romania |
Voice |
Landline |
Yes |
|
|
Russian Federation |
Voice |
Toll Free |
Yes |
|
|
Singapore |
Voice |
Landline |
Yes |
L3 are not portable (unless block of 10K numbers via special request) L6 are portable, but it can take up to 4 weeks |
|
Singapore |
Voice |
Toll Free |
Yes |
|
|
Slovakia |
Voice |
Landline |
Yes |
|
|
South Africa |
Voice |
Toll Free |
Yes |
|
|
Spain |
Voice |
Landline |
Yes |
|
|
Spain |
Voice |
Toll Free |
Yes |
|
|
Sweden |
Voice |
Landline |
Yes |
|
|
Switzerland |
Voice |
Landline |
Yes |
|
|
Thailand |
Voice |
Toll Free |
Yes |
|
|
United Kingdom |
SMS, Voice |
Mobile |
Yes |
|
|
United Kingdom |
Voice |
Landline |
Yes |
|
|
United Kingdom |
Voice |
Toll Free |
Yes |
|
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