Question
What is the limit on the number of messages that can be exchanged in a 24-hour conversation session?
Applies To
- Rich Communication Services
- Messaging
Answer
There is no hard limit on the number of messages that can be exchanged within a 24-hour conversation session. Each time a user responds, the brand can send two additional messages. However, please review the standard limits based on agent use cases for situations where a user does not respond.
Related to:
Articles in this section
- Understanding RCS Message Pricing: Basic, Rich, and Conversation
- Guidelines for Using Sender IDs with RCS Agents
- Message Exchange Limits in a 24-Hour RCS Conversation Session
- Limits on the Number of Attachments for RCS Messages
- Restrictions on the Number of RCS Messages Sent to an Individual Phone Number
- RCS Conversation Session Length Supported by Vonage
- International and Domestic Traffic Segregation
- RBM Tester Account
- Understanding RCS and RBM
- Navigating the RBM Agent Approval Process: A Guide to Successful Launches