Question
When checking the Reports API report and logs in the Customer dashboard, why do the prices of multi-segment SMS text messages vary between the SMS API logs and the Messages API logs?
Applies To
- Sending SMS via Messages API
- Customer Dashboard
- Reports API
Answer
This is an expected behaviour when sending multi-segment text messages using the Messages API.
Viewing the SMS in the SMS logs of the Customer Dashboard:
Multi-segment SMS text message(sent using Messages API), each segment of the text message is visible as a separate log, and the price mentioned is the price of each segment.
Viewing the SMS in the Messages API logs of the Customer Dashboard:
When viewing the same text message, only one message is visible. This message is a combination of all the segments of the text message, and consequently, the price of this message is the combined price of all the segments.
For this reason, the price of a multi-segment message is always shown as more(i.e., the combination of all segments) on the Messages API logs, whereas on the SMS logs, each segment is shown its individual price.
Articles in this section
- Price of a multi segment SMS Text Message is different on the SMS API logs verses the Messages API logs
- Why am I not receiving inbound SMS to my Vonage Application Webhook?
- Can you stop unwanted inbound messages from non-Vonage number ?
- How do I register to send messages using SMS via the Messages API?
- Is Unicode supported with the SMS channel on the Messages API?