Objective
List of Current System Intents within Vonage AI Studio
Applies To
- Vonage AI Studio
Procedure
System intents are pre-created intents with an already defined training set. You can simply select them in the "Classification" node and define their behavior by connecting the nodes.
| System Intent | Description | Usage |
| sys.yes | List of values with synonyms around "yes", e.g. "yeah" or "affirmative" | If the agent asks "Is there anything else I can help you with?" and instead of the next inquiry the caller answers with "yes" or "no" |
| sys.no | List of values with synonyms around "no", e.g. "negative" or "nope" | " - " |
| sys.either | List of values with synonyms around "either", e.g. "both" or "all of them" | |
| sys.neither | List of values with synonyms around "neither", e.g. "none of these" or "both are wrong" | |
| sys.cancel | List of values with synonyms around "cancel", e.g. "start from the top" or "from the beginning again please" | Allow the agent to start over |
| sys.repeat | List of values with synonyms around "repeat", e.g. "repeat that please" or "say that again" | Allow the agent to repeat the parameter prompt |
| sys.route_to_human | List of values with synonyms around "I want to talk to a human", e.g. "I need a live person" or "Route my call to a representative" |
Articles in this section
- How to Export and Import the AI Studio Agent?
- How to use your own Recordings in AI Studio
- How to use Tags in AI Studio
- How to use the Contacts Tab in AI Studio
- Vonage AI Studio Parameters
- How to use Intent Annotation
- System Intents List
- How to Generate Training Data in AI Studio
- How to use the Users tab feature within Vonage AI Studio
- Agent Building Features within the AI Studio platform