Submit a request

Please tell us what kind of assistance you need here. If you are experiencing a problem you will be able to provide the details for a specific example below.

Please do not share your API secret or password. Support only needs to know your API key (account ID), and not your full credentials.

PayPal transaction ID (or Nexmo invoice number)

Date and time (including timezone) of the incident/transaction/request. Format YYYY-MM-DD & HH:MM:SS (e.g. 2014- 10- 25 13:36:45 UTC)

Add file or drop files here