Please tell us what kind of assistance you need here.
Please do not share your API secret or password. Support only needs to know your API key (account ID), and not your full credentials.
You can find the Session IDs in the Report under the Call Details
Please enter your Account Manager or Customer Success Manager if you have one
We may need to adjust the indicated priority, to help us focus on the most critical customer issues. Note that we respond to most requests submitted during business hours within 1 hour, regardless of priority.