Subaccounts API
About Support
- Vonage API Support Incident Handling
- How to check information about historical incidents
- Managing your Service Status Notifications (Status Page)
- Unsubscribing from Service Status Notifications (Status Page)
- Subscribing to new Service Status Notifications (Status Page)
- How Customers Can Set Ticket Priority Through Email
Known Issues
Dashboard
- How to change a secondary user to the account primary user?
- How to change the language of dashboard?
- What should I do when I couldn't verify my number to log in the dashboard?
- Why do I get a 401 Unauthorized error when resetting my password?
- Does dashboard allow different accounts with the same phone number?
- How to change my API secret on the dashboard?
Reports API
- Why the inbound SMS records extracted from Reports API are different?
- What’s the maximum number of pending Reports API reports?
- Error Forbidden When Subaccount Tries to Request Reports from Reports API
- How can users check their reports API usage?
- How many Reports API requests can be submitted in a second?
Security and Compliance
- Which IP addresses should I allow when using Communication APIs and SIP Trunking?
- An Existing Connection Was Forcibly Closed by the Remote Host
- How can I download my Vonage API account data?
- How long does Vonage API store data?
- Best Security Practices for Your Vonage API Account
- Ensuring HIPAA Compliance When Using the Vonage API Platform