Objective

In order to access your WhatsApp Business Account (WABA), you will need to be added as a user to the account. 

Applies To

• Messages API
• WhatsApp

Procedure

If you have created the WABA via the embedded sign-up flow, then the WABA is owned by you, and you can control who has access to it. You can add users by following the below steps:

1. Navigate to the Business Manager settings > WhatsApp Accounts > Find your account.
2. Under the “People” tab, click “add people”, select the user you want to give access to and enable either partial access or full control accordingly.

If you have not created the WABA via the embedded sign-up flow, the Vonage WhatsApp team will need to help you. Please navigate to the support page and submit a request.