Question

What are some known issues with Live Captions?

Applies To

• Live Captions API

Answer

1. Issue 1: When a participant mutes for more than 15 seconds, the connection to the 3rd party transcription provider is disconnected to save billing costs. It might take 2-5 seconds to reconnect and see the captions again. 
2. Issue 2: Duration in status callback shows the incorrect duration