Objective

To verify if a connection is using TURN Relay servers during the session.

Applies To

• Video API
• TURN Relay

Procedure

A simple way to verify that users are using TURN Relay servers during the sessions is through the Session Inspector Tool.

A user can validate that the connection in the session has failed over to use TURN Relay servers because the direct connection to the OpenTok Media Server was unsuccessful or the Force TURN option was used in the Configurable TURN API when initializing the session.

Use the Session Inspector tool to search for your associated Session ID.

1. Expand the User Data section.
2. Select the ID List tab.
3. Under the Routing section, if TURN/UDP or TURN/TCP or TURN/TLS is present, then TURN is being used to route the media for that particular user.

Additional Information

For additional information about TURN servers, see our developer documentation on turn-servers.