Before you build your first bot, learn about the pre-requisites.
- Bot Builder
Steps to build your first bot.
- Envision your Bot Journey
- Try to chart out your Bot Journey in a Flow Diagram. You could use tools like diagrams.net or draw.io to do this.
- Once your Bot Journey is prepared, learn about the different message types according to your preferred messaging channel.
- Now optimize and choose the best message type across different steps in your flow diagram.