Why are we seeing only "Low Volume Mixed" use case option while creating a Campaign?
Question
Why are we seeing only the "Low Volume Mixed" use case while creating a campaign and the rest of the standard use case options are greyed out?
Applies To
- US A2P 10 DLC Brand Creation
- US A2P 10 DLC Campaign Creation
Answer
To create a Campaign with other standard use cases your brand needs to be vetted and verified as mentioned here you cannot create campaigns and send 10DLC traffic if your brand is not vetted (except for Low Volume mixed campaigns).
Additional Information
A2P 10 DLC Brand Registration Guide
10DLC - Guidelines for brand creation
10 DLC Campaign Registration Guide
10DLC - New Requirements for all 10DLC Campaigns (December 1, 2022)
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