Connect your agent to the live environment.
- Vonage AI Studio
When creating your agent in the studio, you will do so in the editor mode.
However, if you want to connect your agent to the live environment, where any external user can reach your agent, you will have to publish the agent.
Once you have a version you'd like to save, please click on the "Publish" button with the little rocket on the top of the page.
You will be prompted to add a phone number. Only agents with a phone number have the possibility to be published.
How to add a phone number:
To add a phone number, you require a Vonage API Account. Once you have created an account, you are able to purchase one or more phone numbers on the dashboard.
Once you have accessed the Vonage AI dashboard and can purchase the phone numbers for your agent. The numbers you purchased will show in the studio under "Phone Settings" - please ONLY link your agent with a phone number from the studio application.
After having added a phone number, please click on "next". You will be prompted to give your version a name and a short description of the change.
Once published, you will have two versions of your agent:
The published version in the live environment that you can call, and the editors' version, where you can make adjustments.
Every time you would like to publish a new version of your agent, please click "publish" again.
In Editor mode, if you'd like to have a look at the published version, click on the three dots on the top of the page next to the name of the agent and select "versions".
The published version will open in the same window. On the right, you will see all versions you published until now. You can either open an old version in the editor, view the description, or unpublish a currently active version to revert back to a previous version.
If you want to return to the editor mode, just click on "Go to Editor" on the top right.
If you would like to test new changes made to your agent via telephony, please make sure to publish to the most updated version.