How to change agent details

Maria Scieranska

Objective

Change virtual agent details.

You can change your agent's details at any point by clicking on the three dots on the top left. This includes:

Agent Details - Change your agent name, region, time zone, voice, and volume.

Phone Settings - Access settings to change or remove your agent's phone number.

Versions - Here you can access your past version history. More on versions and publishing here.

Duplicate - Click here if you want to duplicate your agent.

Export Agent - You can export and import an agent to a different account.

Delete - Click here if you want to delete your agent.