Due to changes in the US A2P SMS market to eliminate fraudulent and unsolicited messaging traffic, all existing 10DLC campaigns will now be manually reviewed by Vonage’s 10DLC compliance team to ensure all new campaigns are following the up-to-date campaign compliance guidelines. This may delay the campaign approval time, including the ability to link numbers and send traffic on a campaign.

We strongly recommend creating campaigns at least three (3) weeks in advance at this time, following the most up-to-date campaign compliance guidelines, and ensuring all required information is provided at the time of registration. 

Please refer to our 10DLC Campaign Requirements Checklist for complete details. If you’re a managed account, please reach-out to your Account Manager with any questions.  

Vonage reserves the right to terminate any non-compliant campaigns without notice.