Due to changes in the US A2P SMS market to eliminate fraudulent and unsolicited messaging traffic, all new 10DLC campaigns submitted on 11/21/22 or later must be manually reviewed by Vonage’s 10DLC compliance team. This may delay the campaign approval time, including the ability to link numbers and send traffic on a campaign.
We strongly recommend creating campaigns at least three (3) weeks in advance at this time, following the most up-to-date campaign compliance guidelines, and ensuring all required information is provided at the time of registration. Please refer to our 10DLC Campaign Requirements Checklist for complete details.
In addition, all existing campaigns will be reviewed in early December 2022 to ensure they are compliant. Vonage reserves the right to terminate any non-compliant campaigns without notice.