Token Shows as Invalid
Symptom
My token shows as invalid.
Applies To
- Session Connect
- Invalid Token
Resolution
When this issue happens, check on the following:
- Make sure you are using the latest OpenTok server SDK.
- Validate your Token with our credential validator tool to ensure that the Session and Token are not mismatched.
- Lastly, check your subscription status on your account portal to make sure your subscription hasn't been cancelled due to a billing issue which can usually occur after 3 payment failures.
Additional Information
For more information, see Error 1004 when calling Session.connect.
Comments
0 comments
Please sign in to leave a comment.