How to enable or disable add-ons for my account?
Objective
To enable or disable add-on features using the account dashboard.
Applies To
- Vonage Video API
- Account Dashboard
- Add-On feature
Procedure
To enable add-ons
- Log in to your Vonage Video Account.
- Click Account Settings in the left-hand menu.
- Go to the section of Account Add-ons.
- In the list of add-ons available, find the one you want to enable and click Add to account. Then follow the remaining instructions to enable it.
To disable add-ons (for a self-service customer only*)
- Log in to your Vonage Video Account.
- Click Account Settings in the left-hand menu.
- Go to the section of Account Add-ons.
- In the list of add-ons enabled, find the one you want to disable and click Remove add-on. Then follow the remaining instructions to disable it.
* This process is for self-service customers only. If you are a managed customer please kindly reach out to your Account Manager.
Additional Information
You can also remove an enabled add-on on the billing page. If you consider upgrading your account to have access to more features at a lower rate, please contact your account manager or our team here to learn more.
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