Objective

Accessing the live chat with the Support team.

Applies To

• Support via Chat
• Enterprise Support Plan
• Priority Support Plan
• Video API

Procedure

1. Log in to your Vonage Video API account.
2. Hover over Help.
   
3. Select Find Answers.
   
4. On the bottom right corner of the page, click Help.
   
5. In the chat window, click Get in touch.
   
6. Select Live chat and an available support agent will help you.
   

Additional Information

If Get in touch option is not available please use Live chat button instead.

For more information, see our available Enterprise service plans.