Question

Can I switch from Per-Participant Minute model (PPM) back to Stream-Subscribed Minutes(SSM) billing model?

Applies To

• Vonage Video API
• Billing
• Per-Participant Minute model 
• Stream-Subscribed Minutes model 

Answer

If you are a managed customer, please reach out to your Account Manager to discuss your billing plan.

If you are a new customer, Per-Participant Minute will be your default billing model. As Per-Participant Minute is now currently the default, Stream-Subscribed Minutes is no longer available for new sign-ups.

If you are an existing standard customer, once you are in the Per-Participant Minute model, you will not be able to switch back to the Stream-Subscribed Minutes model.

Additional Information

More information about Per-Participant Minute(PPM) pricing model is explained in How does Participant Pricing Model work?