Question

How to mute/unmute the SIP user using DTMF?

Applies To

• Video API
• SIP Interconnect

Answer

The SIP user can dial *6 to mute or unmute from the SIP side. This means this has to be manually done by the SIP user and can’t be done through code using REST/Server SDK APIs. The observeForceMute should be set to true.

Additional Information

For more info, please refer to Initiating a SIP call.