How do I submit a credit note request or dispute?
If you would like to request an investigation into a potential credit note, service dispute or fraudulent even please complete and submit this form: CLICK HERE
Requests submitted via this form will be directed to the Vonage team for investigation.
For more information, please reach out to your Account Manager.
If you do not have an Account Manager, please raise a dispute request via our website.
For non-Video: https://help.nexmo.com/
For Video: https://support.tokbox.com/hc/
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