Why am I not receiving WhatsApp inbound messages?
I am not receiving WhatsApp inbound messages to the URL configured in my Application.
- Messages API
- Dispatch API
- Webhook URL
- Inbound Messages
To receive WhatsApp inbound messages on your Application webhook URL you need to link your WhatsApp ID to your Application. Refer to the article Post Go-Live Guide: Start Using WhatsApp on how to link WhatsApp ID to your Application.
If the WhatsApp ID is not linked to the Application then the inbound messages would be sent to the URL configured in your Account API key and if no webhook URL is configured at the account level then you won't be receiving any inbound messages.
For more information, see the following articles:
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