Question

How long is media stored for incoming WhatsApp messages?

Applies To

• Messages API
• Dispatch API
• WhatsApp Inbound Media

Answer

Inbound Media messages are shared as links to the user's Inbound Webhooks. Media is stored on the Vonage API platform for 48 hours after forwarding it to the user's webhook. We recommend you download the image within this time frame. Accessing the link after 48 hours will return a 404 error.