Objective

Restoring Verify service to a network which has been blocked by Verify Velocity rules.

Applies To

• Verify API
• Velocity Rules
• Blocked Network

Procedure

If you find your verify traffic has stopped and you have received error code 7 for a particular network, it may indicate that the block is due to velocity rules.

To unblock a network:

• Validate the last verifications towards the network (or country) that was blocked, confirm whether they were legitimate verification attempts, and address any suspicious traffic by updating your fraud prevention rules.
• After that, if you would like to restore service to this network, submit a support request and one of our support engineers will gladly assist you.