What parameters are applied for auto-reload?
- Billing and Payment
Parameters for auto-reload are based on the first manual one-time payment for which auto-reload was enabled.
- PayPal or credit card payment token reference
- Payment method billing information
- Auto-reload amount and threshold
Vonage only passes along payment token reference when making an auto-reload payment and does not store any payment method details.
Note: If an auto-reload attempt fails three times for any reason we will disable the auto-reload function to avoid potential issues such as over-charging your PayPal account.
To switch auto-reload on again go to the Payment & Billing page, make a new one-time manual payment with either a PayPal, credit or debit card, and enable auto-reload at the end of the payment flow.
For more information on configuring auto-reload, see How do I set up automatic payments?