Price of a SMS Text Message is different on the SMS API logs verses the Messages API logs Price of a SMS Text Message is different on the SMS API logs verses the Messages API logs

Price of a SMS Text Message is different on the SMS API logs verses the Messages API logs

Hussam Taqhi

Question

Why do the prices of SMS text messages vary between the SMS API logs and the Messages API logs?

Applies To

  • Sending SMS via Messages API

Answer

  • This is an expected behavior when sending multi segment text messages using the Messages API.

  • When a customer views a multi segment SMS text message(that was sent using Messages API) on the SMS API logs section, then each segment of the text message is visible as a separate log and the pricing mentioned would be the price of each segment.

 

  • However, when viewing the same text message on the Messages API logs , then only one message is visible. This message is a combination of all the segments of the text message and the price of this message is consequently the combined price of all the segments. 

 

  • For this reason, the price of a multi segment message is always shown as more(i.e combination of all segments) on the Messages API logs whereas on the SMS logs, each segment is shown its individual price.